8r88 Privacy Policy: How We Handle Your information
When you open an account with 8r88, you share personal details with us — your name, contact information and wallet identifiers like your Rocket or Upay number. This policy explains exactly what we collect, why we collect it, how long we keep it and what choices you have over your own data. Access to this platform and its services depends on your local law and eligible regions.
Account Data Protection
Wallet Privacy — Rocket & Upay
Your Right to Review Records
Contact Us Anytime
POLICY SCOPE DETAILS
What Information We Collect and Why
We collect the information you provide when creating your account — full name, email address, mobile number and the wallet identifiers connected to your Rocket or Upay account for transaction processing. When you make a deposit or withdrawal through these local payment rails, a record of that transaction is stored against your account profile. We also collect device and session data automatically: your IP address, browser type, pages visited and session duration. This helps us detect unusual login patterns and keep your account secure. We do not sell your personal information to third parties. Data shared with payment processors — including the operators of Rocket and Upay — is limited to what is necessary to complete your transaction. Any third party we work with is bound by data-handling agreements that restrict how they use your information. We may also use anonymised, aggregated data to understand how the lobby is used — which game categories see the most activity, for instance — but this data cannot be traced back to you as an individual. The current state of your stored data is visible inside your account dashboard after login.
Rocket Wallet Data
When you transact via Rocket, we store the mobile number linked to that wallet and the transaction reference. This is used solely for payment verification and dispute resolution — not for marketing contact.
Upay Account Records
Upay transactions generate a reference that we log alongside your account ID. We keep this for as long as your account is active and for the legally required period after closure, consistent with applicable local rules.
Login and Session Logs
Each login event is time-stamped and tied to a device fingerprint. If a login originates from an unfamiliar device or location, our system flags it for review. You can see recent login events in your account security settings.
Communication Records
Emails or messages you send to our support team are stored in our helpdesk system. We keep these to track the resolution of your query and to improve the quality of our responses over time.
INSIDE AND OUTSIDE
Where This Policy Applies and What It Covers
This privacy policy applies to all activity on 8r88 — including account registration, wallet transactions, game lobby access and any communication with our support team. It does not extend to third-party websites you may reach by following links that appear on our pages. We want you to know clearly what falls inside our responsibility and what sits outside it.
Account Access and Registration
Covered fully. Every piece of information you submit during sign-up — name, mobile number, email — falls under this policy. We control how it is stored, how long it is kept and who inside our organisation can see it.
Wallet Transactions via Rocket or Upay
Covered for what we receive and store. Once your payment leaves 8r88 and enters the Rocket or Upay network, those operators' own privacy terms apply to the data they process on their side.
Game Lobby and Site Content
Covered. Your browsing behaviour within the lobby — which categories you open, how long you spend on a page — is collected as session data. This data is used only to improve site performance and is not shared in identifiable form.
Third-Party Services and External Links
Not covered. If you leave 8r88 by clicking an external link, any data you share on that third-party site is governed by that site's own policies. We have no visibility into or control over external data practices.
YOUR ACCOUNT CHOICES
Practical Steps You Can Take Over Your Own Data
You have real, actionable rights over the information we hold about you. These are not just statements — they translate into steps you can take inside your account or by contacting us directly. After logging in, your account dashboard shows the personal details currently on file: name, registered mobile number and the email address associated with your profile. If any of these need correcting, the edit fields are available there. Transaction records linked to your Rocket or Upay wallet appear under the history section of your account; you can review every deposit and withdrawal reference at any time. If you believe we hold data that is incorrect, incomplete or that you want removed, you can raise that request with our support team through the contact paths listed on this page. We aim to respond to data queries within a reasonable period, and we will confirm in writing what action we have taken. Availability of certain data rights may depend on your local law and the eligible region from which you access the platform.
Review Your Stored Details
Log in and open the account settings page. Your registered name, mobile number and email address are displayed there. This is the first place to check if you think stored information is out of date.
Correct information
Use the edit fields in your account dashboard to update contact details. For changes that affect wallet verification — such as a new Rocket or Upay number — our support team may need to confirm the update with you first.
Request a Data Summary
Send a written request to our support address asking for a summary of the personal data we hold on your account. We will compile and share this with you, subject to identity verification steps shown in the response.
Raise a Deletion Request
If you want certain data removed, contact us with the specific details and we will assess the request against our legal retention obligations. We will tell you what can be deleted immediately and what must be kept under applicable rules.
REACH OUR TEAM
Contact Paths for Privacy Questions
If you have a question about this policy, want to correct your account data or need to raise a formal data request, these are the channels to use. For the fastest response on account-specific questions — including wallet records linked to Rocket or Upay — use the live chat option after logging in, as our team can verify your identity against your account details directly.
Live Chat Support
Available through your account dashboard after login. Use this for urgent questions about your stored data, wallet transaction records or account corrections. Our team can view your account details during the session to resolve the query faster.
Email Privacy Request
Send a written privacy or data request to our support email address, which is listed in the contact section of your account page. Include your registered mobile number and the nature of your request so we can route it to the right team.
Account Help Centre
The Help Centre, accessible from the account menu, contains answers to common privacy questions — how transaction records are stored, how to update a wallet number and what happens to your data when an account is closed.
HOW WE MANAGE DATA
Our Data Handling Practices at 8r88
Knowing that your information is handled carefully matters — especially when that information includes wallet identifiers for local payment rails. Here is how we approach each area of data management on this platform.
Cookies and Session Tracking
We use cookies to maintain your logged-in session and to record which parts of the lobby you have visited. You can adjust cookie permissions in your browser settings. Disabling session cookies will affect your ability to stay logged in across pages.
Account Security and Access Control
Your account is protected by password authentication. Login events are logged with timestamps and device identifiers. If you see a login you do not recognise in your account security history, contact us immediately through the live chat channel.
Data Retention and Deletion
We retain your account data for as long as your account is active and for the period required by applicable rules after closure. Transaction records linked to Rocket or Upay payments are kept for audit and dispute-resolution purposes for the legally required window.
Policy Updates and Notification
When we make material changes to this policy, we will notify you via the email address registered on your account before the changes take effect. The current version of the policy is always available on this page, with the effective date shown at the top of the document.
COMMON PRIVACY QUESTIONS
Frequently Asked Questions About Your Privacy on 8r88
These are the questions we receive most often about how personal data is handled on this platform. If your question is not answered here, use the live chat or email contact path listed above.
What personal information does 8r88 store from my account registration?
We store your full name, email address, registered mobile number and any wallet identifiers — such as your Rocket or Upay number — that you link during account setup or a transaction. This data is held in our account database and is accessible to you through your dashboard after login.
Is my Rocket or Upay wallet number shared with anyone outside 8r88?
Your wallet number is passed to the relevant payment processor — Rocket or Upay — only to complete the transaction you initiate. We do not share it with advertisers or unrelated third parties. The processor's own privacy terms govern what happens on their end of the transaction.
How do I correct personal details that are stored incorrectly on my account?
Log in and open your account settings page. Edit fields are shown next to your registered name, email and contact number. For wallet-linked details that affect payment verification, contact our support team via live chat so they can confirm the change against your account identity.
Can I request a copy of all the data 8r88 holds on me?
Yes. Send a written request to our support email address with your registered mobile number and a clear description of the data you want. We will compile a summary and respond with the details, subject to identity verification. The process and eligibility may depend on your local law and region.
How long does 8r88 keep my account data after I close my account?
We retain account and transaction records for the period required by applicable rules after an account is closed. This is primarily to support audit requirements and payment dispute resolution for transactions made via Rocket or Upay. We do not keep data beyond what is required.
Does 8r88 use cookies, and can I turn them off?
We use session cookies to keep you logged in and to track which pages of the lobby you visit within a session. You can disable or manage cookies in your browser settings. Turning off session cookies will interrupt your logged-in session and may affect how the account dashboard loads.
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